Frequently Asked Questions
Everything you need to know about Keto Chow and low-carb living.
What exactly is Keto Chow?
Keto Chow is a nutritionally complete meal replacement shake designed specifically for a ketogenic lifestyle. It provides 1/3 of your daily vitamins, minerals, and electrolytes, allowing you to customize your fat source and calorie intake.
How do I prepare a Keto Chow shake?
Preparation is simple: mix one scoop of Keto Chow powder with your choice of fat (such as heavy cream, melted butter, or avocado oil) and 14-20 ounces of water. For the best taste and texture, we recommend letting it sit in the refrigerator for at least 30 minutes or overnight.
How long does shipping take?
We typically process orders within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return unopened bags for a full refund. For opened bags, we offer store credit or exchanges within 30 days of the delivery date.
Are your products gluten-free and sugar-free?
Yes, all Keto Chow meal replacement shakes are gluten-free and contain no added sugars. We use high-quality sweeteners like monk fruit or sucralose depending on the specific flavor line.
Do you offer international shipping?
We currently ship to a wide variety of countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.